Frequently Asked Questions

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Due to different cultures and ethnic backgrounds, hormones, etc. please keep in mind that everyone has different hair growth cycles and no one is the same. Some clients may need fills every 1-2 weeks, 2-4 weeks, or 4-6 weeks. Retention is different and varies from each person. Taking very good care of your lashes and keeping them clean is promising for ensuring maximum retention.

You must have 50% of lashes remaining in order to be considered a fill. If you are missing 50% or more of your lashes, please consult with me prior to your appointment. Lash fills are eligible to book one to three weeks after your initial full set or last fill. After three weeks, a full set is required. Non negotiable.

Redness and irritation are temporary side effects to lash extensions. If you have sensitive eyes, you may experience redness, irritation, watery eyes, and burning post service. These symptoms will subside within 1-3 days and will gradually get better over time as your eyes adjust and gets used to the adhesive and having lash extensions. If symptoms persist after 3 days, please consult with me so I can evaluate the situation.

Please keep in mind during Spring and Fall when the climate changes, our lashes shed at a quicker rate and you may experience more fall out than normal. Lashes may look thinner than normal due to shedding. Also, clients that experience seasonal allergies will see quicker fall out at times due to inflammation around the eye area. Some clients may have oilier skin than others and that's totally normal, as we all have different skin types. If you happen to fall under this skin type, its highly recommended that you pat your lids dry daily to prevent quicker fall out as oil weakens the adhesive bond resulting in fall out.